nav emailalert searchbtn searchbox tablepage yinyongbenwen piczone journalimg journalInfo journalinfonormal searchdiv searchzone qikanlogo popupnotification paper paperNew
2024, 08, No.489 88-101
OEM企业原材料供应商信息披露与消费者购买意愿——产品涉入度和平台制度有效性的调节效应
基金项目(Foundation): 国家社会科学基金重大项目“‘双循环’新格局下现代流通体系创新及高质量发展路径研究”(21&ZD120); 中央高校基本科研业务费资助项目“B2B平台生态系统中的多重信任及其对平台绩效的影响研究”(DUT23RC(3)034)
邮箱(Email): m13262172306@163.com;
DOI: 10.19654/j.cnki.cjwtyj.2024.08.007
摘要:

本文以中国OEM企业借助C2M电商平台开发自主品牌产品为背景,基于线索利用理论,采用情境实验法探讨OEM企业选用知名供应商提供的优质原材料并披露该信息对消费者购买意愿的影响,以及产品涉入度和平台制度有效性的调节效应。研究结果显示,在开发自主品牌产品过程中,OEM企业选用知名供应商提供的优质原材料并披露该信息,能够有效克服因缺乏消费者认知而导致的转型障碍,从而强化消费者对其自主品牌产品的购买意愿。同时,这种营销策略的效果会因产品涉入度和平台制度有效性的不同而有所差异。本文不仅为价值链升级研究提供了新视角,而且为中国OEM企业开发自主品牌产品和开拓终端消费市场提供了新思路。

Abstract:

With the development of digital technology, some e-commerce platforms, through the C2M model, assist OEM enterprises in developing proprietary brand products and exploring the terminal consumer market. Nevertheless, in the e-commerce market, consumers often rely on cues such as seller reputation, brand recognition, and product sales to assess product quality. For OEM enterprises, these quality cues are precisely what they lack, and overcoming the transformation barriers caused by the lack of consumer recognition has become critical. In business practice, some OEM enterprises actively promote to consumers that their products use high-quality materials supplied by well-known suppliers to eliminate transformation barriers due to inadequate consumer recognition. However, existing literature pays insufficient attention to this issue, which has become a significant theoretical gap that needs to be addressed.This paper, against the backdrop of Chinese OEM enterprises developing proprietary brand products through C2M e-commerce platforms, uses the cue utilization theory and situational experiments to explore the impact of OEM enterprises' use of high-quality materials supplied by well-known suppliers and the disclosure of this information on consumer purchase intention, as well as the moderating effects of product involvement and platform institutional effectiveness. The research results indicate that, OEM enterprises' selection and disclosure of high-quality materials from well-known suppliers can effectively overcome the transformation barriers caused by the lack of consumer recognition,thereby enhancing consumers' purchase intention for their proprietary brand products. At the same time, the effectiveness of this marketing strategy varies with the level of product involvement and the effectiveness of platform institutions.The contributions of this paper are mainly reflected in two aspects. On the one hand, it investigates the impact of OEM enterprises' use and disclosure of high-quality materials from well-known suppliers on consumers' purchase intention,enriching literature on value chain upgrades. The strategy of using and disclosing high-quality materials from well-known suppliers can effectively overcome the transformation barriers caused by insufficient consumer recognition, providing a new perspective for the strategic transformation of OEM enterprises. On the other hand, this paper explores the boundary conditions of the impact of OEM enterprises' disclosure of material supplier information on consumer purchase decisions.The paper not only offers a new perspective for research on value chain upgrades but also contributes new ideas for OEM enterprises to develop proprietary brand products and expand the terminal consumer market.

参考文献

[1]胡大立,殷霄雯,谌飞龙.战略隔离、能力丧失与代工企业低端锁定[J].管理评论,2021,33(9):249-259.

[2]吕越,陈帅,盛斌.嵌入全球价值链会导致中国制造的“低端锁定”吗?[J].管理世界,2018,34(8):11-29.

[3] CHENG H K, FAN W, GUO P, et al. Can “gold medal” online sellers earn gold?The impact of reputation badges on sales[J]. Journal of management information systems,2020,37(4):1099-1127.

[4] HUKAL P, HENFRIDSSON O, SHAIKH M, et al. Platform signaling for generating platform content[J]. Mis quarterly,2020,44(3):1177-1205.

[5] RAO A R, QU L, RUEKERT R W. Signaling unobservable product quality through a brand ally[J]. Journal of marketing research,1999,36(2):258-268.

[6] PUROHIT D, SRIVASTAVA J. Effect of manufacturer reputation, retailer reputation, and product warranty on consumer judgments of product quality:a cue diagnosticity framework[J]. Journal of consumer psychology,2001,10(3):123-134.

[7]李桂华,黄磊,卢宏亮.要素品牌化研究进展述评[J].外国经济与管理,2014,36(6):42-50+80.

[8] ROGGEVEEN A L, GREWAL D, GOTLIEB J. Does the frame of a comparative ad moderate the effectiveness of extrinsic information cues?[J]. Journal of consumer research,2006,33(1):115-122.

[9] KAO K C, HILL S R, TROSHANI I. A cross-country comparison of online deal popularity effect[J]. Journal of retailing and consumer services,2021,60(3):102402.

[10] MIYAZAKI A D, GREWAL D, GOODSTEIN R C. The effect of multiple extrinsic cues on quality perceptions:a matter of consistency[J]. Journal of consumer research,2005,32(1):146-153.

[11] LANG L D, LIM W M, GUZMáN F. How does promotion mix affect brand equity?Insights from a mixed-methods study of low involvement products[J]. Journal of business research,2022,141(3):175-190.

[12] RICHINS M L, BLOCH P H. After the new wears off:the temporal context of product involvement[J]. Journal of consumer research,1986,13(2):280-285.

[13] ESLAMI S P, GHASEMAGHAEI M. Effects of online review positiveness and review score inconsistency on sales:a comparison by product involvement[J]. Journal of retailing and consumer services,2018,45(1-2):74-80.

[14] PAVLOU P A, GEFEN D. Building effective online marketplaces with institution-based trust[J]. Information systems research,2004,15(1):37-59.

[15] FANG Y, QURESHI I, SUN H, et al. Trust, satisfaction, and online repurchase intention[J]. Mis quarterly,2014,38(2):407-427.

[16]毛蕴诗,姜岳新,莫伟杰.制度环境、企业能力与OEM企业升级战略——东菱凯琴与佳士科技的比较案例研究[J].管理世界,2009,25(6):135-145+157.

[17] CHU W. Can Taiwan’s second movers upgrade via branding?[J]. Research policy,2009,38(6):1054-1065.

[18] OLSON J C. Cue utilization in the quality perception process:a cognitive model andan empirical test[D]. West Lafayette:Purdue University,1972.

[19] BRIGGS E, JANAKIRAMAN N. Slogan recall effects on marketplace behaviors:the roles of external search and brand assessment[J]. Journal of business research,2017,80(11):98-105.

[20] KUKAR-KINNEY M, XIA L. The effectiveness of number of deals purchased in influencing consumers’ response to daily deal promotions:a cue utilization approach[J]. Journal of business research, 2017,79(10):189-197.

[21] RICHARDSON P S, DICK A S, JAIN A K. Extrinsic and intrinsic cue effects on perceptions of store brand quality[J]. Journal of marketing,1994,58(4):28-36.

[22] YAN L, FAN X J, LI J, et al. Extrinsic cues, perceived quality, and purchase intention for private labels:evidence from the Chinese market[J]. Asia pacific journal of marketing and logistics, 2019,31(3):714-727.

[23] BRASEL S A, HAGTVEDT H. Living brands:consumer responses to animated brand logos[J]. Journal of the academy of marketing science,2016,44(5):639-653.

[24] MAK H Y, MAX SHEN Z J. When triple-A supply chains meet digitalization:the case of JD. com’s C2M model[J]. Production and operations management,2021,30(3):656-665.

[25] LI H, FANG Y, LIM K H, et al. Platform-based function repertoire, reputation, and sales performance of e-marketplace sellers[J]. Mis quarterly,2019,43(1):207-236.

[26] WELLS J D, VALACICH J S, HESS T J. What signal are you sending? How website quality influences perceptions of product quality and purchase intentions[J]. Mis quarterly,2011,35(2):373-396.

[27] JIN C, YANG L, HOSANAGAR K. To brush or not to brush:product rankings, consumer search, and fake orders[J].Information systems research,2023,34(2):532-552.

[28] GHOSH M, JOHN G. When should original equipment manufacturers use branded component contracts with suppliers?[J]. Journal of marketing research,2009,46(5):597-611.

[29] ZAICHKOWSKY J L. Measuring the involvement construct[J].Journal of consumer research,1985,12(3):341-352.

[30] ZHANG Q, PENG Z, GUO X, et al. Product involvement and routine use of a niche product from a well-known company:the moderating effect of gender[J]. Information&management,2023,60(2):103758.

[31]汪旭晖,王东明,郝相涛.线上线下价格策略对多渠道零售商品牌权益的影响——产品卷入度与品牌强度的调节作用[J].财经问题研究,2017(6):93-100.

[32] JIANG K, ZHENG J, LUO S. Green power of virtual influencer:the role of virtual influencer image, emotional appeal, and product involvement[J]. Journal of retailing and consumer services,2024,77(2):103660.

[33] PETTY R E, CACIOPPO J T, SCHUMANN D. Central and peripheral routes to advertising effectiveness:the moderating role of involvement[J]. Journal of consumer research,1983,10(2):135-146.

[34] LU B, ZENG Q, FAN W. Examining macro-sources of institution-based trust in social commerce marketplaces:an empirical study[J]. Electronic commerce research and applications, 2016,20(3):116-131.

[35] WANG D T, GU F F, DONG M C. Observer effects of punishment in a distribution network[J]. Journal of marketing research,2013,50(5):627-643.

[36] DARLEY W K, SMITH R E. Advertising claim objectivity:antecedents and effects[J]. Journal of marketing,1993,57(4):100-113.

[37] ECKERD S, DUHADWAY S, BENDOLY E, et al. On making experimental design choices:discussions on the use and challenges of demand effects, incentives, deception, samples, and vignettes[J]. Journal of operations management,2021,67(2):261-275.

[38] ABBEY J D, MELOY M G. Attention by design:using attention checks to detect inattentive respondents and improve data quality[J]. Journal of operations management,2017,53(1):63-70.

[39] RAHMAN F, SOESILO P K M. The effect of information exposure of contract manufacturing practice on consumers’ perceived risk, perceived quality, and intention to purchase private label brand[J]. Journal of retailing and consumer services, 2018,42(3):37-46.

①例如,京东搭建JC2M智造平台,发布“百大产业带扶持计划”,帮助OEM企业打造爆款产品和培育品牌;阿里巴巴搭建犀牛智造平台,发布“新国货计划”,力争创造200个年销售额过10亿元的国产品牌;拼多多推出“新品牌计划”,预计到2025年扶持100个产业带,帮助代工企业孵化自主品牌。

基本信息:

DOI:10.19654/j.cnki.cjwtyj.2024.08.007

中图分类号:F274;F724.6;F273.2;F713.55

引用信息:

[1]张闯,王震.OEM企业原材料供应商信息披露与消费者购买意愿——产品涉入度和平台制度有效性的调节效应[J].财经问题研究,2024,No.489(08):88-101.DOI:10.19654/j.cnki.cjwtyj.2024.08.007.

基金信息:

国家社会科学基金重大项目“‘双循环’新格局下现代流通体系创新及高质量发展路径研究”(21&ZD120); 中央高校基本科研业务费资助项目“B2B平台生态系统中的多重信任及其对平台绩效的影响研究”(DUT23RC(3)034)

发布时间:

2024-07-22

出版时间:

2024-07-22

网络发布时间:

2024-07-22

检 索 高级检索